- Cancellation & Returns
Cancellation & Returns
Wondering if you should really buy from us?
We believe that the customer is the center around whom our business revolves and hence we take necessary steps to keep him/her thoroughly satisfied. All the same we do not deny the possibility of a loss or damage of an item while in transit. If the purchase is found to be unsatisfactory in any respect, please contact our customer care.
For outright Cancellation
If you cancel your order before the product has been shipped, we will refund the entire amount.
If the cancellation is made after the product has been shipped, you can do one of the following:
a). If your product has been shipped but has not yet been delivered, contact Customer Support and inform them about your intention.
b). If you have received the product and want to return it, we offer you a No Questions Asked Return Policy. However, it only lasts within 14 days after you have received the shipment. You may return any unopened item(s) in its original packaging, for a refund (excluding shipping costs. If you purchased the item in free shipping offer 5% of the item cost will be deducted as shipping fee).
Note: The above-mentioned policy is for most products, including books, Perfumes, CDs and DVD’s. However, due to the nature of goods, the Cancellations, Exchange & Returns policy for consumer electronics is slightly different.
Exchanges, Returns & Cancellation for Electronic and Computer Products
a) If you notice any physical damage to electronic or computer product or any of its accessories, please Contact Customer Care within 2 days from the date of delivery.
b) If you happen to notice any defects in the product within 14 days, kindly contact our customer care. Kindly contact the manufacturer after 14 days. If you are unable to contact manufacturer, please contact us immediatley and we will try to resolve the issue for you on priority.
c) Opened packages will be accepted for returns only in cases where an incorrect product has been shipped to you.
d) Within 7 days of receiving your shipment, you may return any unopened item(s) in its original packaging (with seal intact), for a refund (excluding shipping costsShipping, Return Policy, Free Shipping, Shipping Price).